Solutions for Knowledge Workers

How do I collaborate more effectively with colleagues?

• Presence gives you an immediate view of the current status and availability of all staff
• Presence helps you avoid phone tag, it alerts you when the person you require gets off the phone or returns to his/her desk
• Presence lets you view a person’s Outlook Calendar appointment and scheduled return time

How do I take control of who I speak to and when?

• Take advantage of new call alert with option to answer, display details or redirect to voice messaging
• Customize how you redirect specific callers that reach your voice messaging
• Benefit from mobility with one number to reach you anywhere, anytime, when you choose
• See who has called even if they don’t leave a message and return missed calls

How do I ensure that I always communicate in a professional manner?

• Your incoming calls have screenpop caller details
• Your greeting can automatically change based on your Outlook Calendar appointments
• Pre-recorded voice messaging greetings handle every scenario
• Customize your greetings based on who’s calling you 

How do I work smarter and more productively?

• Access voice messaging, e-mail, fax and telephony functions all from within Microsoft Outlook
• Send and receive faxes from your PC
• Use the telephony toolbar to make advanced functions faster and easier to use
• One-touch access to global, personal and Microsoft Outlook contacts directories