ShoreTel closes FY2011 with Record Revenues, its 8th consecutive Nemertes Best Overall Award and its 2nd consecutive Highest Rating from Gartner

ShoreTel CEO, Peter Blackmore, had great news for shareholders.  On the FY2011 financial report call held on August 9, 2011, he reported that in fiscal year 2011, revenue reached a company record of $200.1 million, an increase of 35 percent over fiscal year 2010 revenue of $148.5 million. 

He also told investors about these exciting developments:

• Synergy Research results show that ShoreTel is the fastest growing major vendor in the enterprise IP telephony market - by a significant margin. 
• Nemertes awarded ShoreTel its unprecedented 8th consecutive Nemertes PilotHouse award for Unified Communications (UC)
• Gartner gave ShoreTel its highest possible rating:  a STRONG POSITIVE for Unified Communications in the SMB market

The Fastest Growing Major Vendor in Enterprise IP Telephony

In the call, Blackmore cited the most recent Synergy Research data, confirming what ShoreTel Partners have been seeing in the field:

• ShoreTel increased to share of worldwide pure IP telephony market from 4% in the December quarter to 4.5% in the March quarter
• ShoreTel increased its share in the pure IP telephony market, from 8.4% in the December 2010 quarter to 9.1% in the March 2011 quarter.
• ShoreTel grew revenue by 35% over the past four quarters, while the US enterprise IP telephony market grew 8%.
• This growth makes ShoreTel the fastest growing major vendor in the enterprise IP telephony market this year by a significant margin.

8th Nemertes PilotHouse Award celebrates Technology, Value and Service

For an unprecedented eighth straight year, ShoreTel claimed the Nemertes PilotHouse top prize in IP telephony.

The Nemertes PilotHouse award for Unified Communications (UC) recognizes vendors identified and rated by IT professionals as their strategic partner for delivering UC products, which integrate voice, video, conferencing, messaging, and presence with office and business-process applications to improve collaboration.

On a scale of 1-5, ShoreTel received top scores in each of the categories reviewed: 

• Technology:  ShoreTel received a rating of 4.18 for technology
• Value: With a score of 4.65, ShoreTel received the highest score of all the IP telephony vendors in any market category.
• Customer Service: ShoreTel received a 4.18, demonstrating its ongoing commitment to   brilliantly simple solutions

“ShoreTel obviously is doing something right; no vendor ever has consistently won the same category multiple years as ShoreTel has in IP telephony," said Irwin Lazar, Vice President and Service Director, Nemertes.

Gartner again rates ShoreTel as “Strong Positive” for SMB Unified Communications 

Blackmore informed investors of another ShoreTel “Win.”  ShoreTel Unified Communication solution for SMB Offerings received a “Strong Positive,” the highest possible rating given, in Gartner’s report titled “MarketScope for Unified Communications for the SMB Market, North America.”  

Gartner's MarketScope provides specific guidance for users who are deploying, or have deployed, products or services. Per the report, this MarketScope focuses on the premises-based (or infrastructure-based) UC market for SMBs.  A Strong Positive means that Gartner analysts consider the vendor a strategic leader in the space; they advise customers to continue with planned investments and recommend that potential customers consider this vendor a strong choice for strategic investments. 

This is the second year in a row that ShoreTel has received a "Strong Positive" rating. 

Mobility is key, ShoreTel’s Partners make all the difference.

Blackmore indicated that ShoreTel’s strong growth and operating results testified to the strengths and appropriateness of the company’s working business model.  He announced ShoreTel’s intention to triple its investments in Mobility R&D, citing the explosive growth in the smartphone market of over a 100 million smartphones sold every quarter  Importantly, he credited the Partner channel for the excellent FY2011 results.  “Our growth is driven primarily by our outstanding win rate coupled with our ability to steadily attain a higher consideration rate,” Blackmore stated.  "This is the result of strengthening on go-to-market capability with our partner channel and building ourselves in marketing activities.”  

High Tech Communications Inc., a significant Canadian ShoreTel Reseller, is aligned with ShoreTel Goals.

“As a significant Canadian ShoreTel Reseller, High Tech is completely aligned with ShoreTel’s intention to move aggressively into the Mobility market, while supporting ongoing operations with increased marketing and awareness building programs," states Duane Barton, High Tech’s President.

"Our efforts have been directed toward the ShoreTel market," Barton continues. 

"For High Tech, working with ShoreTel is ‘Brilliantly Simple.'" 

Call 800-853-2335 or email to learn more info@high-tech.on.ca.