Service Level Agreements (SLA)

• One number to call 
  
• Coverage: Full Emergency service hours (7 x 24 x 365) 
  
• Software Patches 
  
• Priority Scheduling 
  
• Preventative Maintenance, including system backups 
  
• Consulting for communication services 
  
• Remote diagnostics and assistance
  
• Discounted rates
  

 Our Premium Maintenance Plans include enhanced services at no additional charge.

Please allow High Tech’s Sales Team to assist with the design of a Maintenance and Support package that best suits your business.