Hosted IP Phone System

Our high-performance, no-maintenance, hosted solution gives small businesses the edge they need.

Our Hosted IP solution works both harder and smarter to meet a small business’ unique needs.

This complete solution includes your choice of:

• Commercial-Class Connectivity (as opposed to residential-grade service), Employee Calling Plans
• Long Distance options
• IP Phones
• Key IP Features for Mobility and Productivity

Hosted IP phone system provides unprecedented power and flexibility with significant cost savings – and we stand behind our service with customer support that's intelligent and empowered to help you.

Advantages of a Hosted IP Phone System:

• Less equipment on site
• Future configuration changes are completed remotely, no expensive site visits
• You can nage many of the day to day changes using your web interface
• Optional flatrate calling to Canada and the US eliminates variable long distance charges
• You can share a single network infrastructure for voice and data
• You may opt to use a separate network infrastructure for voice and data
• Your system warranty is ongoing…no annual maintenance fees in the future
• Integration features for email and cell phone minimize lost calls and enable quicker responses
• Remote workers are fully integrated with the head office
• One receptionist can serve several locations
• On the road, you can check your voice mails anywhere you have access to the internet
• Call flow can be redirected on the fly, either manually or from a pre-determined schedule
• Every month’s bill is the same, no hidden charges, no expensive service fees
• If additional lines or sets are required, they can be provided typically within a couple of days
• Local Number Capabilities across Canada and the United States
• IVR Application Development
• Call Centre Applications (both distributed and centralized)
• Billing, Reconciliation and Invoicing Services
• Enhanced Messaging Platforms
• Fax to E-mail, E-mail to Fax Systems Notification Services

Please contact our Business Solution Consultants and ask for a free assessment.

Who should use a Hosted IP Phone System?

• Start up companies needing a low cost entry-level system that will make them appear larger than they are
• Companies thinking of upgrading or changing their existing phone system (either the entire system or its components such as voicemail or peripheral cards)  
• Companies with multiple locations that need to frequently call each other
• Companies with customer service desks, sales personnel and help desks that will benefit from the system’sd Call Routing (CCR), avoiding the typically high costs of an ACD or IVR system and their ongoing maintenance
• Companies that have temporary or seasonal offices
• Companies with remote or home-based users that need to be a part of the company’s phone system
• Companies looking to implement disaster recovery for their voice communications

 Financial Benefits of a Hosted IP Phone System:

• Lower Capital Expenditures
  Hosted IP does away with the expense of on-premise telephone equipment/servers
• Lower Monthly CO Line Expenses.                                            Existing CO Lines from the telephone service provider can be reduced or eliminated
• Reduced Long Distance Costs
  Monthly flat-rate-billing or low-per-minute-cost variable billing options are available
• Web Server-based Service Changes
  Complete move, add, and changes can be instantly completed from your office, without requiring expensive specialized resources.
  Any future network and/or feature upgrades can be completed quickly and automatically over our managed network.
• Reduced Travel and Gas Bills
  Improved employee productivity and reduce costs by utilizing remote-workers
• Reduction in cellular costs can be achieved
• Enhanced System Features
• Online Call Detail Recording
• Users can audit their own system information via Web server access
• Voicemail and email notification

Why High Tech Communications?

Professional Implementation
Installations of telephone systems can be a very stressful time for any company; that is why High Tech provides dedicated installation technicians to look after any issues that may arise.

A Total Team Approach

Hosting and Management Services are provided by an extensive array of telecommunications services and applications providers acting in unison.  

A state-of-the-art co-location facility is situated at 151 Front Street in Toronto, and is backed by a second facility at 111 8th Avenue in New York City.  This business model supports an array of commercial and proprietary circuit switches, VoIP gateways, and the associated servers and databases required to provide a fully operational environment for a large number of applications.

The following benefits can be offered to our customers:

• Customization applications enable customers to receive maximum return for their investment.
• The use of redundant back-up locations allow for maximum uptime, ensuring business continuity and peace of mind.
• Blending business applicationwith telephony infrastructure sets this business model from the need to have telephone companies and telephone equipment vendors acting separately.