Converged Voice and Data

What is a converged voice & data solution?

A converged solution enables voice, data, and multimedia communications to be carried over a single network. It means you can:

• Lower your cost of ownership by providing a single system for both voice and data.
• Send faxes or make long distance calls between offices over your data network instead of using a phone line.
• Manage your telephone system over the Web, even from a remote location.
• Network between offices.
• Set up one central phone number and skills based routing for customers and have the system intelligently route calls to the appropriate party, department or office.
• Dial into your business network and access the company's database, network or e-mail while you are on the road.

Typical applications of a converged voice and data solution include:

• IP Telephony, which converts voice signals into IP packets, and transmits them through the same data communications line as the IP data network (Intranet). No longer is there a need to lay cables specifically for the phone or data. One network cable is able to support both voice and data.

• Unified Communications, allowing all users to manage their voice, fax and e-mail messages from their PCs or laptops.

• Contact Centre - large or small, formal or informal, which can be linked to your Web marketing and sales initiatives.

• Computer Telephony Integration (CTI) providing the ability to use computer desktops to make and answer calls, store call information, screen pop customer information and address books or track exact call durations for billing purposes.

• Voice networking links to shared applications, such as voice mail systems among different locations.

• Workplace Wireless LAN and Converged Mobility Solutions enabling the extension of all the features and benefits on the LAN to a wireless environment, meaning that work can take place anywhere

• Wireless Point-to-Point Voice Convergence is a premier choice of cost effective inter-office connectivity for companies that wish to implement VoIP

High Tech Communications designs and implements solutions that provide geographically distributed systems a range of interaction capabilities, from simple connectivity to seamless, transparent operation as a single system.

Our Data Networking products portfolio addresses the incorporation of IP telephony into existing communications systems to enable the cost savings afforded by converged infrastructures.

High Tech Communications also offers solutions to address customers' needs for network security.

You can also benefit from Administration and Management applications that facilitate the operational aspects of managing complete communications systems.

Combined with products and applications, services ranging from network assessment to implementation and on-going Maintenance and Support provide comprehensive communications solutions to our customers.

High Tech will connect you with customers, vendors, and your other locations securely and reliably. Please contact High Tech’s Sales Team and we’ll show you how.