Certifications
High Tech is proud of its extensive level of in-house expertise and the years of experience that has been amassed by its staff.
Even though much of the staff’s knowledge is the result of years of hands-on experience, High Tech invests heavily in the ongoing training, education and professional development of their technicians and consulting professionals.
It is this exceptional level of skill and expertise that our customers have come to expect from High Tech’s Service and Support personnel.
High Tech’s Technical, Support and Sales personnel is comprised of certified and manufacturer-trained individuals that are experienced in the installation and support of the following:
NEC’s SV7000 Platform
NEC’s SV8100/SV8300 Platform
NEC’s Neax2000 IPS Platform
NEC’s Elite IPK Platform
NEC’s Voice Processing Platforms
NEC’s Contact Centre Platforms
NEC’s Wireless Telephone Applications (single user and multi-handset configurations)
Zeacom’s Q-Master Contact Centre and Voice Messaging Platforms
Active Voice’s Voice Messaging Platforms
Nitsuko’s Telephone and Voicemail Systems
Nortel’s Norstar and BCM Platforms
Bogen / Multicom Public Address Applications
Valcom Public Address Applications
Automatic Call Distribution (ACD) Applications
Voice over Internet Protocol (VoIP) Applications
Unified Messaging and Unified Communications Applications
Interactive Voice Response (IVR) Applications
Structured Cabling (Voice and Data) Design and Installation
Design and Engineering of Voice Communication Systems (VCS) for the Education Sector
Peripheral Telecom Equipment from Industry-leading Manufacturers, such as:Plantronics, GN Netcom, Jabra Polycom ACS, MGE, Tripplite
ShoreTel Certified Engineer
ShoreTel Advanced System and Troubleshooting Certification
ShoreTel IP System Implementation Certification
ShoreTel Certified Installer
NCSS - Technology Standards and Protocols for IP Telephony Solutions
NCSD - Nortel Certified Design Specialist- Communication Server (CS) 1000
NCSS - BCM50 Rls 3.0, BCM200/400 Rls 4.0 & BCM450 Rls 1.0 NCSS- Call Pilot Rls. 5.0 Installation and Configuration
NCSS - CS 1000 Rls. 4.0 Hardware Installation & Maintenance
NCSS - Communication Server (CS) 1000 Rls. 4.0 Software Installation & Maintenance
NCSS - Communication Server (CS) 1000 Rls. 4.0 DB Admin
Survivable Remote Gateway 1.0 Installation and Configuration
Meridian 1 Option 11C Installation, Maintenance, and Database
Meridian 1 Option 21E-81C Enhanced Installation and Maintenance
Meridian Mail System Administration and Applications Release 13
Meridian Mail Installation and Maintenance
Symposium Call Center Server Installation and Maintenance Release 1.0
Symposium Call Center Server System Administration and Applications
Meridian 1 ACD A-C2 Feature Administration
DTI/PRI Installation and Maintenance Release 25.30
